Testimonials & Reviews

Ann H.

Submitted 10/14/20

Fast check in, called into back almost immediately and Dr Rene came in soon after that. Nurses pleasant and of course so is Dr Rene...always

Anthony F.

Submitted 10/02/20

Very professional. Great Dr. Can't say enough great things about Dr. Usta and his staff.

Christine C.

Submitted 08/21/20

Dr. Usta made me feel very comfortable prior to both my endoscopy and colonoscopy procedure.I was so nervous being that I'm a very modest woman and he was so Professional, kind and takes the time to listen to my concerns. He probably saved my life by removing the polyps since my family has a history of colon cancer. I highly recommend this office.

Anastasia G.

Submitted 07/24/20

I was very pleased with every aspect of my visit to Dr. Meléndez’s office. From the moment I entered the building I was met with a helpful and enthusiastic caretaker who walked me through the required COVID-19 questionnaire required to get to the 2nd floor. Once in the office everyone was helpful and following mask and social distancing policies. Dr. Meléndez’s medical Assistant Janet is awesome! Wonderfully pleasant and very helpful with information on circumventing insurance issues and OTC medications to try if prescribed meds are too pricey. Dr. Meléndez is very thorough and provides concise detailed information on what to expect for procedures. He listens to your questions and offered several solutions and was willing to discuss pros/cons for each so I could make informed decisions with him. Checking out was easy and I was provided all the materials that I would need to properly prep for my procedure with a thorough review by Blanca. This was NOT the dreaded colonoscopy screening consult I expected and I no longer feel anxious about the procedure. Thank you everyone for you hard work and kindness during these uncertain and trying times.

Robert W.

Submitted 07/23/20

Short wait, clean office, Dr. was very personable and clear with his game plan.

Omayra O.

Submitted 07/23/20

As uncomfortable as the general area they answered all my questions and concerns. She was genuinely and absolutely caring. Made me feel like a person not just a number.

Eydie C.

Submitted 06/20/20

Dr was quick and to the point

Bryan P.

Submitted 06/19/20

Hugely impressed me office people were amazing, efficient, proactive, professional. The Dr. was knowledgeable and efficient didn't feel rushed. It was the way a drs. Appt is suppose to be and didn't have to wait.

Maureen P.

Submitted 06/02/20

Had a little wait time but don’t mind waiting to see Dr. Rene she is the best my favorite doctor very personable n explains everything

Timothy P.

Submitted 05/15/20

Thank you so much.

Anita W.

Submitted 03/20/20

From reception to check out, service was fantastic. Dr. Rene is thorough and informative.

Angella C.

Submitted 03/18/20

From the welcome at the reception desk to the visit with the doctor everyone was so friendly and courteous.

Bobby G.

Submitted 02/18/20

Experience was wonder. Doctor explained everything and was nice Nd staff were welcoming

Aaron W.

Submitted 01/20/20

No complaints!

RAMON P.

Submitted 01/16/20

Dr. Rene is very thorough in her examination and testing. She is genuinely interested in my health wealth being. She has excellent bedside manners and is respectful and courteous.

Adele F.

Submitted 01/15/20

The doctor explained the procedure in detail, was very professional and make the entire experience completely stress-free.

MARA M.

Submitted 12/16/19

Dr. Usta is always prompt, personal, listens, and answers any questions I have.